The Importance of Knowledge Audits assignment in Enhancing Organizational Performance
Question
Task: How do Knowledge Audits assignment contribute to improving organizational performance by identifying knowledge gaps, assessing current assets, and addressing flow blockages?
Answer
Introduction
Knowledge plays an important role towards any business or operations success and performance thus it’s critical to ensure staff members understand the business process. Staff with a wide understanding and extensive knowledge of different operations and skills is classified higher value assets for an organization (Lauer & Tanniru, 2001). Some important areas Knowledge Audits assignment help an organization secure include:
Problems Areas and Knowledge Needs
The first area a KA does is helping identify problem areas and knowledge needs which an organization may be lacking. This s an important requirement as it helps identify areas the operation may be experiencing problems this is leading to lack of knowledge development.
Current Knowledge Assets and Resources
Knowledge Audits assignment also help the organization identify its current knowledge assets and resources help among its staff. Each staff member’s knowledge and skill sets are identified helping the organization distribute staff accordingly and to their knowledge, experience and skills (Yip, Lee, & Tsui, 2015). This will help the organization distribute the workload to candidates with more experience thus helping reduce the requirement for much-specialized staff.
Existing Knowledge Gaps among Personal
Knowledge Audits assignment also help the organization or project managers understand existing knowledge gaps among staff members related to the operation they are working on. This is important as it allows the quality and training manager develop a suitable curriculum which can be used to help share and train the staff regarding the areas of weakness (Haider & Mariotti, N.D). Besides only identifying knowledge gaps among the staff the process also helps identify gaps in the operations process which may require being modified so as to improve its operations and performance.
Knowledge Flow within the Organisation
Knowledge Audits assignment also help identify how knowledge flows within the organizations and candidates who are open towards sharing their knowledge and skills with others. This is a very important requirement since it allows identify staffs that have a natural instinct to share knowledge which is critical towards speeding up operations and learning (Bontis, Fearon, & Hishon, 2003). Individuals who fail to share knowledge and are reserved tend to slow organization progress thus the organization needs to locate individuals who share their knowledge and offer support to help boost their morale, performance, and contributions towards the process.
Knowledge Flow Blockages
The Audit also helps locate and address knowledge glow blockages which may be hindering how knowledge is being shared and flowing through an organization and its staff. It’s important to eliminate the blockages to ensure the free flow of knowledge thus helping educate all staff and ensure maximum understanding and productivity.
Conclusion
Knowledge Auditing is important as they help evaluate and audit knowledge levels among staff members as well as provide the desired training to staff which will enhance their value and organizations productivity.
References:
Bontis, N., Fearon, M., & Hishon, M. (2003). The e-flow audit: an evaluation of knowledge flow within and outside a high-tech firm. Retrieved December 17, 2017, from JOURNAL OF KNOWLEDGE MANAGEMENT: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.64.6776&rep=rep1&type=pdf
Haider, S., & Mariotti, F. (N.D). FILLING KNOWLEDGE GAPS: KNOWLEDGE SHARING ACROSS INTERFIRM. Retrieved December 17, 2017, from warwick: https://www2.warwick.ac.uk/fac/soc/wbs/conf/olkc/archive/oklc5/papers/f-2_haider.pdf
Lauer, T., & Tanniru, M. (2001). Knowledge Management Audit - a methodology and case study. Retrieved December 2017, 17, from Australasian Journal of Information Systems: http://journal.acs.org.au/index.php/ajis/article/view/212
Yip, J. Y., Lee, R. W., & Tsui, E. (2015). Examining Knowledge Audit for Structured and Unstructured Business. Retrieved December 2017, 17, from courses.edx.org: https://courses.edx.org/asset-v1:HKPolyUx+ISE101x+2T2015+type@asset+block@SM2_Examining_Knowledge_Audit.pdf
