Organizational Communication Assignment Exploring The Role Of Communication Towards Organisation Growth

Question

Task: How can organizational communication assignment research strategies be used to develop an effect communication assignment for real world businesses?

Answer

Introduction
This organizational communication assignment explored Communication, communication is referred to as the pillar of organizational operations. Effective communication is essential while communicating with stakeholders, companies, and employees. Organizational communication includes several types of communication that are Formal, informal, directional, internal, external, oral, and written communication. The communication within organizational sphere helps in accomplishing tasks related to specific roles and responsibilities (Oetzel, 2017). Effective communication helps in adapting climatic changes within the organizationalenvironment. It also helps in completing the tasks for maintaining policies and day-to-day operations. It helps build healthy relationships amongst the workforce.

It can be said that the structure of the organization like coordination of plans, controlling operations and effective management depends on organizational communication. Organizational communication is dependent on internal and external communications. The internal communication involves the employee and helps increating the organizational culture while the communicating externally involved stakeholders and helps customer relationships (Thompson, 2018). In internal communication, all the information about the organizational plans and structure should be communicated to the employees who help in reducing misinterpretation builds a sense of belongingness towards the organization. External Stakeholders like customers and investors are essential for the firm’s operation thus, communicating CSR and other activities of the firm will help in building brand awareness while also maintaining goodwill amongst the customers and investors. This organizational communication assignmentproject aims at elaborating on effective communication through different existing works of literature.

Annotated Bibliography
Article 1 (Impacts of Internal Communication and Emotions On employees)

Yue, C. A., Men, L. R., & Ferguson, M. A. (2020). Examining the Effects of Internal Communication and Emotional Culture on Employees’ Organizational Identification. International Journal of Business Communication. Doi: 10.1177/2329488420914066.
It is observed that positive emotional communication impacts work performance in the organization. The authors conducted empirical research on the role-played positive emotions within the organizational culture. The organizational communication assignmentstudy analysed that symmetrical communication and motivational speech by the leaders help in building a positive culture of joy, love, and compassion. Thus, it can be said that leaders should motivate the employees on achieving short term goals and wins. The research also identified the relationship between positive emotions and the employee's organizational identification. To meet the objectives of the study online survey was conducted 482 full-time workforces. The findings from the organizational communication assignmentstudy explain that both symmetrical internal communication and motivation by the leaders improve the organization identification while also enhances positive emotions in the employees towards the firms. However further research is needed to obtain in-depth knowledge about the impacts of internal organizational communication on employees.

Article 2 (External Communication of Organization)

Dawson, V. R., & Brunner, E. (2020). Corporate Social Responsibility on Wild Public Networks: Communicating to Disparate and Multivocal Stakeholders. Management Communication Quarterly, 34(1), 58–84. Organizational communication assignmentDoi: 10.1177/0893318919884920.

CSR communications to the external stakeholders help in restructuring the brand image of the organizations. The author researched on the discursive strategies excluded by WPN (Wild Public Networks). Patagonia launched CSR responsibility named as “The President Stole Your Land” on social media that touted many comments. The study revealed that the contradictions and emotions aroused from the comments and sharing posts do not awaken the CSR effortsof the organization. Social media communication helps in exciting public sentiments that will help the organization in brand recognition. The authors suggest that CSR paradox might a functional tool for organizations. Patagonia initiated fakenews and sharing trending topics that helped it in garnering mass media attention while activating the viewpoints through WPN. Thus, the specific message, content by the organizations can help it to communicate too many users. In recent times, social media has been an effective tool in arousing public awareness and initiatingdialogue or conversations about the content.

Article 3 (Qualitative Communication)

Chory, R. M., Horan, S. M., & Raposo, P. J. C. (2020). Superior–Subordinate Aggressive Communication Among Catholic Priests and Sisters in the United States. Management Communication Quarterly, 34(1), 3–31.organizational communication assignmentDoi: 10.1177/0893318919879935.
The communication issues arise even in the purest place like The Roman Catholic Church. The authors conducted a study on 145 US priests and sisters to analyse the aggressive communication amongst them. The findings from the organizational communication assignmentresearch indicated that aggressive communication was prevalent and was related to job motivation, commitment, and creditability. It was noticed that aggressive communication is prevalent in many religious occupations. It also indicated that aggressive communication by the superiors had a larger influence on the priests than the sisters working in the church. Aggressive communications have impacts on motivation and hence influence organizational culture and work performance. The authors suggest training sessions for the newly appointed or existing priests and sisters the churches and religious impact and improve the lives of many individuals. However, the authors also suggest further research to counter the reasons behind aggressive communication in the organizational context.

Article 4 (PDCS as a method for communication)

Bisel, R. S., Kavya, P., & Tracy, S. J. (2020). Positive Deviance Case Selection as a Method for Organizational Communication: A Rationale, How-to, and Illustration. Management Communication Quarterly, 34(2), 279–296. Doi: 10.1177/0893318919897060.
The author depicts that the organizational communication assignmentcase study has been the foundation stone for organizational communication from the past decades. Thus, the author suggests Positive Deviance Case Selection for fostering organizational communication. PDCS helps in the investigation of employees whose communication skills are honourable, nonnormative, and intentional. Therefore, the application of PDCS will help in generalizing and transferring concepts which can be further be recommended for thriving communicative excellence in the workplace setting. One of the benefits of PDCS is that it involves axiological benefit which further focuses on questions like “what could be” and “what should be”. PDCS also has a Praxeological benefit that helps in translating the theoretical methods-based practices into practical situations. By reviewing two studies, the historical reconstruction revealed that nonnormative and honourable communication can stimulate transformed practice in organizations. Thus, the author suggested using this method for improving the human potential in the communicative setting of the organization.

Article 5 (Participative Organizational Culture)

Atouba, Y. C., Carlson, E. J., & Lammers, J. C. (2019). Directives and Dialogue: Examining the Relationship Between Participative Organizational Communication Practices and Organizational Identification Among IT Workers. International Journal of Business Communication, 56(4), 530–559. Doi: 10.1177/2329488416672430.

The organizational communication assignmentstudy aims to explore the lack of employee opinions and organization communications that is related to organizational identification by the employees. The author surveyed a study on the 111 IT workforce and conducted cross-level tests to examine the relationship of employee voice, organizational downward communication, and job satisfaction to the identification of the organization. The findings from regression analysis revealed that higher voice has largely associated with the organizational identification and was fully intermediated by job satisfaction. Also, organization-wide communication wills related to identification but were partially facilitated by job satisfaction. Thus, the author suggests that participative organizational communication is positively linked to organizational identification that further impacts experiences and job satisfaction of employees. It can be said that all level employees should participate in organizational communication for improving work and organizational performance as a whole.

Reflection
Group dynamics is referred to as teamwork for completing a designated task. Thus, during the project, we learned to work together by eliminating the personal differences amongst us. Each of us has different perspectives and thoughts about a particular way of working. We had to work together combining all our thoughts and plans. In the initial stages, differences of opinions occurred while preparing the report and ppt but with the flow of work we learned to adjust with each other. According to group dynamics is essential in the personal and professional life we need to work and stay with individuals of different mindset and perception. Our group consisted of 3 members with each group member who was designated responsibility that had to be completed within targeted time. The dedication of each member helped to build teamwork amongst us. One of us was the problem solver and solved all the group issues that arisen while preparing the ppt. In a group, dynamics communication is the most important aspect. Each member tried to be clear with his roles and responsibilities while also communicated the issues that they faced while completing the task. However, this group project has given me insights into team dynamics and work performance. From this organizational communication assignment, I learned that efficient team management improved our performance and we were able to complete our task on time.

Conclusion
The works from different authors helped to analysethe impacts and importance of organizational communications. It was stated that organizational communication is positively and strongly related to work performance and organizational identification. Thus, the employees should be encouraged to voice their opinions for satisfying motivational and other needs of the workforce. One of the authors suggested PDCS use in the organization that can help in translating theories to practical practices. Another author cited the example of Patagonia for examining the impact of online communications on brand image. Thus, communications in any form help in improving the current state while moving towards advancement. At last, the reflection of group dynamics portrayed the importance the teamwork in work performance.

Recommendations
The group is suggested to plan meetings before they start the work. This will help in building rapport that will further reduce conflicts amongst the team members. The team is also suggested to spend more time with each other for innovative ideas about the work. Each individual is recommended to perform their duties on time for improving the group dynamics. Each team member is also suggested to help each other in completing the task for faster completion and better understanding. It can be said that group members should be dedicated to completing their part and finishing the overall assignment as a whole. It should be remembered that mistakes and laziness by one individual can hamper the hard work done by entire teams. The organizational communication assignmentgroup dynamics will help to polish the communication skills that can be used in the professional career of the individuals. The organizational communication assignmentand work should be started together for discussing the procedure of work. The members are suggested to prepare their points before attending the group meeting. This will reduce unnecessary discussions and conflicts on the topics and work procedures. Therefore, group dynamics rules should be followed sincerely by each individual for experiencing better team performance in the class.

References
Atouba, Y. C., Carlson, E. J., & Lammers, J. C. (2019). Directives and Dialogue: Examining the Relationship Between Participative Organizational Communication Practices and Organizational Identification Among IT Workers. International Journal of Business Communication,organizational communication assignment 56(4), 530–559. Doi: 10.1177/2329488416672430.

Chory, R. M., Horan, S. M., & Raposo, P. J. C. (2020). Superior–Subordinate Aggressive Communication Among Catholic Priests and Sisters in the United States. Management Communication Quarterly, 34(1), 3–31. Doi: 10.1177/0893318919879935. Dawson, V. R., & Brunner, E. (2020). Corporate Social Responsibility on Wild Public Networks: Communicating to Disparate and Multivocal Stakeholders. Management Communication Quarterly, 34(1), 58–84. Doi: 10.1177/0893318919884920. Oetzel, J. G. (2017). Effective intercultural workgroup communication theory. The International Encyclopedia of Intercultural Communication, 1-5.

Thompson, N. (2018). Effective communication: A guide for the people professions. Macmillan International Higher Education.

Appendix
Individual Sentence Level Speaking Outline

The Team Charter

Tags: business management communication management critical analysis management

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