Organizational Behavior Assignment: Annotated Bibliography On Building Organization’s Resilience

Question

Task:
The purpose of this organizational behavior assignment is to help learners identify elements of organizational resilience and examine how it is developed within an organization.

You are required to prepare an annotated bibliography on “building organizational resilience: its sources, methods of developing it and its impacts on organizations during challenging times”.

Answer

Article 1

Building Organizational Resilience for the Construction Industry: Strategic Resilience Indicators
Statement of the problem
Herein organizational behavior assignment, the statement of the problem in the annotated research paper is that a number of natural disasters have affected New Zealand in recent years. For example, the Christchurch earthquake of 2010 has led to significant impacts on the corporate world of the country, along with buildings and critical infrastructure.

Background to the paper being annotated
The overall research paper has focused on the use and importance of Organizational Resilience from the perspective of the construction practitioners and has presented an assessment of presented organizational resilience and its objectives. The paper also has provided an overview of the use of Organizational Resilience in New Zealand’s construction companies.

Scope of the paper
The scope of the article is that, with the help of this research, most of the companies will be able to know the importance of Organizational Resilience and will be able to use the same at the time of challenging circumstances.

Problem the paper is presenting
The major problem that the paper is presenting in this article is that most of the companies are unaware of the use of organizational resilience, because of which they have to deal with heavy losses due to natural disasters. Therefore, it is important for companies to use organizational resilience in order to avoid the risk associated with disasters.

Main argument in the paper
The main argument of the paper is on the significance of the use of Organizational Resilience in the construction companies in New Zealand. As per the specified article, the researchers have found out that most of the studies emphasized that, to make sure that the recuperation of disaster and renovation plans are productively put into practice, it is essential for the construction companies to be resilient. The argument in the research paper indicates that the construction companies should enhance the resilience that will help them to be more elastic.

Intended audience for the paper
Since the article is focused on the significance of resilience in construction companies, it can be said that the researchers have targeted the companies that are associated with the construction of buildings, etc.

Research methods used by the paper
In the annotated bibliography, the research methodology is the questionnaire survey and in detail interview, in order to spot the most significant indicators associated to the resilience of organizations in the industry of construction. The literature review revealed 72 indicators associated with organizational resilience, out of which 27 indicators were chosen to examine the regularity of utilization of these indicators in calculating the resilience of the organizations by using Nvivo. With this research method, the researchers have compared the use of organization resilience at present to that in the previous studies.

Conclusion made by the paper
As per the overall research, the conclusion that has been made by the researchers is that the resilience studies have revealed that there are various approaches to relating indicators or developing dimensions for resilience indicators. The results from the research identified that the most important and central indicators could help improve the resilience of construction organizations.

Reliability of the paper
The research methods used in the article have been adequately reliable because the methods have enabled the researchers to produce an effective outcome or result that can enable the targeted audiences to use the resilience effectively in their respective companies.

Relevance of the paper to the practice of organizational behavior
The results or outcome produced in this research paper is applicable to the practice of organizational behavior because the article has found out a specific significance of organizational resilience that could help the construction companies to have a better strategy to deal with natural disasters.

Strengths and limitations of the paper
The strength of this research article is that the researchers have used an in-depth interview process in order to gather relevant information and data. These research methods have helped the researchers to have an accurate result. At the same time, the limitation of the research paper is that the interview has the researchers with less anonymity, which is a huge concern for most of the respondents. Therefore, in order to keep the process anonymous, the researchers could not include most of the important questions as part of their questionnaire.

Personal view of the paper
As per the overall analysis of the article, it can be said that the researchers hers has been successful in finding the significance and relevance of the use of Operational Resilience. The result from the article indicates that every organization must be resilient so that they are prepared for the damages and losses that are more likely to occur because of the uncertain events¹ .

Article 2

A Framework to Evaluate the Effects of Organizational Resilience on Service Quality
Statement of the problem
The statement of the problem in the annotated article is that interruptions and unforeseen instabilities distinguish the modern service industry and impose larger organizations having concerns about both their endurance and their sustainability of the business. It means that the lack of organizational resilience can have an adverse impact on the business operations as well as its sustainability.

Background to the paper being annotated
The overall article has focused on the relevant impact of organizational resilience on service quality. The research paper has adopted a group of indicators, specifically dimensions of resilience, to understand the genuine impact of the resilience distinctiveness with the dimensions of service quality. The paper has presented both positive as well as the negative impacts of the same in the service industry.

Scope of the paper
The main scope of this paper is to provide and examine an evaluation methodology on the basis of a structure that connects major static and active character of business organizations as resilient systems and links these distinctiveness with service quality preservations after disturbances.

Problem the paper is presenting
The main problem identified in this article is that, in the recent corporate world, the competitive environment leads to uncertain risks and challenges to the business organizations because of augmented turbulence in the market and organizations. In addition to that, the companies have been dealing with the natural and social environment challenges that are more likely to put the overall business organization into danger.

Main argument in the paper
The major factors that the researchers have argued about are the effect of the organization's resilience in the companies in their challenging times. With the consideration of the problems identified, the researchers have argued that there is a major need for the implementation of organizational resilience in the service industry in order to maintain their competitiveness and sustainability.

Intended audience for the paper
The main group of audience that the article has targeted is the companies operating within the service industry. This is because the researchers have focused on the influence of organizational resilience on the service sector and the lack of resilience in most companies.

Research methods used by the paper
The research method used in this article is the primary source of qualitative research method because it has been found that the data is collected from the information offered by various organizations. For this method, the researchers adopted a subset of the service evaluation model on the basis of the idea of apparent quality, known as the judgment of the customers concerning the entire service quality.

Conclusion made by the paper
As a result, the articles have found out that resilience is said to be the chief attribute for business organizations and is one of the most important factors in the company that will help the organization secure its business along with its sustainability and maintain its competitiveness.

Reliability of the paper
The overall outcome or result of the article is reliable enough to make the readers understand the effect of organizational resilience. This is because; the researchers have presented the findings in the article in such a way that provides a clear understanding of how resilience works in a company.

Relevance of the paper to the practice of organizational behavior
The result produced in the article is highly applicable to the practice of organizational behavior because the article has found that if the companies implement proper organizational resilience, they will be able to survive profitably by dealing with the challenges in a better way.

Strengths and limitations of the paper
The strength of the article is that the researchers have used the direct information that is collected from the specific organization, with which the researchers could use exact and accurate information that led to an effective result. The research gap lies in the area of the development of a set of indicators to evaluate the practical execution of resilience.

Personal view of the paper
After analyzing the entire research paper, it can be said that the results can be used by most of the companies in order to deal with the threats and challenges that occurred from natural disaster.².

Article 3

Organizational Resilience: The Theoretical Model and Research Implication
Statement of the problem
The problem identified in the article is that in current period, the administration of crises and tragedy has become a major subject of concern for both assessors and academics. In the recent corporate world, natural disasters, pandemic disease, terrorist attacks, etc., have been affecting businesses in a greater manner.

Background to the paper being annotated
The overall article is based on the detailed view or concept of Organizational Resilience where a clear understanding of how the business must build up an ability that can oppose the crisis and recover from the troublesome situation is provided.

Scope of the paper
The main aim of the article is to provide the major conception of organizational resilience, build up the key theoretical model and provide the possible implication for the management.

Problem the paper is presenting
The main problem that the article has identified, that the uncertain events have been rapidly taking place because of which the business organization has been dealing with many difficulties and uncertainties in their operations.

Main argument in the paper
The major argument in this article is focused on the concept of organizational resilience. The researchers have argued that organization resilience is conceptualized with the motive of protecting the survival and sustainability of firms around the world.

Intended audience for the paper
The targeted audiences that the researchers have focused on in this article are the companies that do not employ the concept of organizational resilience or the companies that are non-resilient.

Research methods used by the paper
The research method used in this article is the descriptive source, which is the qualitative research methodology. In this research method, the researchers have used the theoretical approach of organizational resilience in order to produce the research outcome.

Conclusion made by the paper
As per the conclusion made by the paper, it can be said the organizational resilience is said to be one of the most vital parts of business management. The article has found out the emergence of resilience in business organizations all over the world.

Reliability of the paper
The reliability of the article is reflected in the overall result or conclusion of the paper because the overall concept of resilience has been clearly presented in the paper.

Relevance of the paper to the practice of organizational behavior
The findings of the paper are highly relevant and applicable to the practice of organizational behavior because the article has not only found out the concept of resilience but also the issues and challenges that the businesses have been dealing and the need for the same has been identified in the paper.

Strengths and limitations of the paper
The strength of the article is that the theoretical approach has provided them with the relevant data and information that was needed to research the concept of organizational resilience. Conversely, the research gap of this paper is that the researchers have failed in researching about the awareness of the challenges of uncertain events and intolerable environment in most of the enterprises.

Personal view of the paper
As per the overall analysis of the paper, it has been identified that the researchers have been successful in making the business organization aware of the natural challenges and the consequences that the natural and social environment can create in a business. Thus, the article has been successful in providing a better understanding of the concept of organizational resilience.³.

Article 4

Organizational Resilience: Building Business Value In A Changing World
Statement of the problem:
The global adjustments change the economic, social, and ecological framework conditions. Open market, more competition, structural change, and change in political frameworks create economic challenges as a whole. However, the debate about challenges usually neglects the results for organizational resilience that is the capacity of the organization to anticipate troubles, adapt to events, and make enduring value and bloom in the changing world.

Background of the paper being annotated
In the present world, there are increasing social, economic, and environmental challenges, disorders, and worries that led to turbulence and discontinuities for the organizations. Organizations that are capable of surviving in the face of present current challenges are noted as resilient organizations. In response to any possible barriers like expenses, cultural changes, and so on, it is significant to note that different elements of the resilience organizations are important to efficient business which is aware of crisis management, risk, organizational leadership, and emergency based management.

Scope of the paper
The aim of this research paper is to support practitioners in knowing organizational resilience and also to recognize the research gaps in this area. The paper works to combined the procedure model of resilience to assist hold and manage organizational modifications efficiently when considering the notion of the sustainable prospect. The paper also attempts to incorporate findings of socio-ecological research and organizations for the conceptualization of organizational resilience.

The problem the paper is presenting
Resilience is a multifaceted, enormous, and multidimensional concept that is a present issue in the different scientific arena. The paper sees resilience from an organizational perspective. The survival and operations of an organization might be rigorously compromised by disturbance, thus subject the organization to a greater level of risk and impulsive future. Thus, the paper presents problems of survival of the organization, adversity of current and future changes, and finds resilience as an answer.

The paper main argument
The idea of a resilient organization is an emerging idea to elucidate and cope with the present speed of change. The paper argues that linking resilience theory with the sustainable change process of the organization has tried to explore opportunities and obstacles to transmission and implementations of resilience notion from the integrative viewpoint.

The intended audience for the paper
The intended audience for the paper is organizations and practitioners to understand the concept of organizational resilience. The paper helps audiences to understand the importance of resilience for thriving in business while attaining major business goals.

Research methods used by the paper
For the given research paper, the author has used a secondary research method. The secondary research involves using already existing data or facts. The existing facts are summarized and collected to raise the total efficiency of the research. Various theories have been used, like resilience theory, unified theory, and general system theory. As a secondary method, the author used this theory, and a number of models, indicators have been used for organizational assessment. For the measurement, the author prefers qualitative data to be quantitative. The author argues that quantitative data can be dangerous if not go along with an explanation. Thus, with the secondary data author has developed a systemic model approach.

The conclusion made by the paper
The research concludes that resilience is so essentially related to the everyday organizational culture; it can also make important payback in regards to assisting refocusing on the important thing to the organization and making a mutual knowledge of the peoples' roles in building it realism. It has been cleared that organizations that have endured through challenging times tend to become more resilient.

Reliability of the paper
The paper is not much reliable as the paper has been created on literature review, and it is very difficult to make and use a model as the subject accounts for various theories and principles. The paper also does not provide a final concluding point for the research performed.

Relevance of the paper to the practical organizational behavior
The paper is moderately applicable to practical organizational behaviors as the research has been carried out in respect of the organizational viewpoint. The paper discusses the current and actual issues faced by the organization and how resilience can help the organization towards attaining sustainable development.

Strengths and limitations of the paper
The strength of the paper is limited as compared to the limitations it has. The strength is that the research has been build around theories and the use of secondary data, which can be more reliable. The paper has limitations and gaps, as there is a lack of approved theoretical structure is problematic as there is a different use of major terms like risk factors, protective factors to examine the process of resilience.

Personal ⁴view on the paper
The paper has illustrated that to understand organizational resilience; there must be a proven method of measuring it and showing changes with the measurement in time.

Articles 5

The Impact Of Organisational Resilience On Construction Project Success: Evidence From Large-Scale Construction In China
Statement of the problem
The uncertainty of the environment, social events, and growing challenges have raised the necessity for the requirement of enhanced organizational resilience in the construction projects that has the major importance to the achievement and supremacy of construction projects.

Background of the paper being annotated
The research on growing the organizational resiliencies has some fault for the construction projects. Previous research has cut off mostly infrastructure and created an environment from the society. Studying the infrastructural resilience construction in the social structure needs the relation of that two segments is important. The participation of the public is considered a significant indicator to measure the construction organizational resilience.

Scope of the paper
The scope of the paper is to explore the major conditions for organizational resilience to enhance construction projects' achievement and bring out the matching major indictors by various reviews jointed with the examinations of the actual condition and conceptualizing it in four descriptive variables that is situation monitoring, culture, participants and structure. Following that, on the basis of the knowledge, organizational resilience in the construction project, representative and 15 qualified Chinese projects are chosen to explain the relation between important circumstances of the organizational resilience and project success with csQCA (crisp-set Qualitative Comparative Analysis.

The problem the paper is presenting
In the present research, the author states that organizational resilience needs more enhancements in the construction industry and detailed impact of organizational resilience on the project of construction. The fact of emergences and uncertainty, hospital and other buildings are usually areas, which challenge the ability to cope. Studies have shown that the present construction industry, mostly medium and small-sized in the construction industry, has not attained better resilience practices. Thus, construction resilience needs better practitioner knowledge, investment, and standard practices in the capacity building of industry.

The paper main argument
The paper argues that in the present research, the organizational resilience of the construction industry is mixed in resilience engineering, hence encourages the impact of organizational resilience on the construction achievement is slowly attained. Resilience engineering is the latest system of considering challenges and opportunities and also the new tools, concepts, and methods of examining suppleness and safety needs. The paper further argues that the notion of resilience that occurs from compound system theories has the possibility to attain a gap in the knowledge segment of the project management field of construction.

The intended audience for the paper
The intended audience for the research paper is the construction organizations and managers of those organizations as the research has mainly been carried out on the based on large construction projects of China.

Research methods used by the paper
For the given research paper, the author has used QCA (Qualitative Comparative Analysis). This new research method goes outside quantitative and qualitative. The method is founded on the cases and mixed with the automated algorithms to attain comparative examination between various cases and assist in finding differences and similarities. The author has used secondary as well as primary data for the given research. The secondary data collection is a new report, statistical yearbooks, etc. Primary data are considered as the most genuine direct feedback of every construction project. The primary data are collected from the project manager, stakeholders, and experts from a consultancy with questionnaires and interviews. For fifteen cases, 2 to 5 respondents and a total of 53 responded.

Conclusions made by the paper
The author concludes that there is no conflict of interest and the sponsor's founding had no function in the design of the collection, study, interpretation, and analyses of data. The result of csQCA not just shows the sufficiency and need of one organizational resilience situation for the achievement of the construction projects and also discovers the mixture of organizational resilience condition which endorses the construction project success.

Reliability of the paper
The paper is reliable, as the author has carried out the project using both secondary and primary data of the research method. The paper has used current construction project organization as the research background and mixed theories with certain situations to create a resilience theory more applicable and practical.

Relevance of the paper to the practical organizational behaviour
The paper is relevant to the practical construction project organization as the research has been carried out with the case study of the temporary construction project cases⁵.

Strengths and limitations of the paper
The strength of the paper includes that the research has emphasized the use of information technologies for organizational resilience to achieve and to realize comprehensive governance. The limitations include that number of cases that meet the needs of this study is comparatively limited with few subjective and visual prejudices.

Personal view on the paper
The paper is essential as it provides insight into the construction project's success in challenging times. The paper has thoroughly examined various cases, and it provides the basis for the construction projects to match organizational resilience situations sensibly to manage the challenges and crisis.

References
Annarelli, Battistella and Nonino (2020). A Framework to Evaluate the Effects of Organizational Resilience on Service Quality. Sustainability, 12(3), p.958.

Quendler, E. (2017). Organisational resilience: building business value in a changing world. J. for International Business and Entrepreneurship Development, 10(2), p.101.

Sapeciay, Z., Wilkinson, S., Costello, S.B. and Adnan, H. (2019). Building Organisational Resilience for the Construction Industy: Strategic Resilience Indicators. IOP Conference Series: Earth and Environmental Science, 385, p.012068.

Xiao, L. and Cao, H. (2017). Organizational Resilience: The Theoretical Model and Research Implication. ITM Web of Conferences, [online] 12, p.04021. Available at: https://www.itm-conferences.org/articles/itmconf/pdf/2017/04/itmconf_ita2017_04021.pdf [Accessed 5 Jun. 2021].

Tags: organizational behavior annotated bibliography management

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