Learning Strategies Assignment: Audit On Organizational Approaches
Question
Task:
Learning Strategies Assignment Task: The core task relates to critically evaluating and reporting capability or competency profile across multiple dimensions relevant to personal and/ or work-related needs. Ultimately the assessment should show ideas, plans or thinking as to how critical skill gaps identified through initial HR, human capital, skills readiness, skill or related capability audit will be addressed in an organisational learning strategy.
Assessment Indicators
Identification and understanding of learning strategy design and planning as it applied to a specific organisation/ entity
• Strategy setting for learning is at a systems/ organisational or higher, strategic level
Critical thinking of issues and drivers for the learning strategy
Evidence of application of learning and use of tools studied in the unit
Submission of postcard summary in legible, professional format: the complex is represented in simple, easy to grasp communication
Detailed future consultation and communication processes to support
Fully appreciated existing assessment instrument, learning design and infrastructure
Aligns with the organisational learning strategy and relevant policy and procedure development processes
Does not occur in isolation but fits into a continuous improvement processes or associated organisational quality management, compliance, or workplace learning models
Explains the future planning/ implementation processes and deliverables/ impact/ benefits
Identify any specific information on locations, types and sources of relevant organisational documentation
Establishes the alignment with the organisation’s strategy, vision or specific goals/ objectives
Considers and reflects a conscious alignment with prevailing organisational learning theory or methods
Considers and consciously reflects the range of international e-learning trends or design and infrastructure compliance requirements (including any training – e.g. Australian Quality Training Framework (AQTF) -or WHS requirements)
Complies with legislation, codes of practice and national standards relevant to the organisation, workforce or operational area
Answer
Introduction
The main concern of this learning strategies assignment is the organizational learning strategy which refers to the commitment of the organization towards the implementation of training thus enabling measuring returns to meeting specific objectives. In recent times, organizations are considering implementing several learning strategies for addressing skills gaps, skills readiness, human capital, and other related capabilities (Noe & Kodwani, 2018, Chap 1). Thus, the report will conduct an audit on different elements of organizational learning Strategy.
Evaluating and reporting capability or competency profile
The organizational professional strategies should be focused on achieving goals related to individual performance that include leadership, decision making, solving present and potential issues, influencing group and individual motivation, and others (Salas et al, 2012. Chap 3). Hence, for implementing organizational learning value, missions and stakeholder analysis should be considered for the business units (in ABC Ltd for this case).
Developing a Vision Statement
Vision Statement |
The company aims to build the best products with no harm to customers, employees, and the environment. |
Developing values
- The organization is open to new ideas and opportunities for learning.
- The business organization shall be passionate about finding new business opportunities
- The values should be shared with a supportive and challenging environment so that each employee has the opportunity of developing full potentials along with the pursuance of a balanced life.
Stakeholder |
Out Interests |
Stakeholder Interests |
How to Promote Stakeholder interests |
Employees |
Satisfying employees through job satisfaction, identifying skill gaps, improving employee engagement |
Job satisfaction, professional development |
Implementing professional learning strategies for the overall development |
Investors |
Obtaining adequate funds for different operations thus keeping them satisfied |
High return on investments |
Improving operational efficiencies, market share, customer satisfaction, employee productivity. |
Customers |
Retaining present customers and expanding customer base |
Good quality products and services |
Improving good quality products and services with reasonable prices by incorporating operational efficiencies and cost reduction strategies |
Stakeholder Analysis
To determine appropriate learning strategies within the organization, it is important to identify the employee as a stakeholder of the organization (ABC Ltd).
Stakeholder |
Expectation |
Level of support |
Who can help influence this stakeholder |
How can they be engaged in the strategy? |
Employee |
High that relates to job satisfaction, professional development, work pressures for balancing work-life |
High |
Professional Capability strategies by the organization |
Employee engagement activities |
Shareholders and investors |
High ROI on their investments |
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Communication with Identified stakeholders (Employees of ABC Ltd)
Stakeholder Communication Plan: To Communicate about the training and developmental strategies to major stakeholders like employees, shareholders, customers |
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Description of Communication plan brief |
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Stakeholder |
Main Ideas for Conveying |
Method |
Timeline |
Accountable Manager |
Employees |
Benefits of training and developmental strategies |
Team meetings, emails |
Immediate (10-12-2020) |
Human Resource Manager. Line managers |
Shareholders |
High ROI due to effacing and trained staffs |
e-mails, video conferencing, circulars |
Within a month of approval of the strategy (1-01-2021) |
Senior Manager |
Customers |
Suggestion for knowledge or practices should be implemented in the firm's operations |
Feedbacks, customer suggestion box |
01-01-2021 |
Customer service manager and Line manager |
Employee Competency Survey
The employee competency survey will help in obtaining quantitative information about the skill gaps and competency needs. Two competency tools are designed for determining the competency needs of employees.
Tool 1:
Sr. no |
Competency |
Importance to Role (1- 5) |
Frequency of use |
1 |
Knowledge and practices related to safe work practices |
1 |
Everyday |
2 |
Insights about the customer like tastes, services patterns |
1 |
Once a week |
3. |
Insights about current industry knowledge, laws, regulations |
1 |
Once in a month |
4. |
Techniques that can improve customer satisfaction and selling patterns |
1 |
Everyday |
5. |
Cost reduction techniques and waste management |
1 |
Everyday |
6. |
High analytical and problem-solving skills |
1 |
Everyday |
7. |
Managing performance |
1 |
Everyday |
Tool 2:
Sr. no. |
Competency Title |
Current Competence Self- Rating (1- 10) |
Prioritise (High/ Medium/ Low) |
1. |
Use of Business analytics in determining customer patterns |
5 |
High |
2. |
Use of hierarchy of controls for managing health and work-related risks |
6 |
High |
3. |
Use of AI and IoT in current operational practices |
5 |
Medium |
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Employee Competency Interview
To inquire more details of addressing the skills gap, employee interviews can be conducted
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Scope: Scope: The interviews shall be conducted within the organization in HRM and conference room |
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Interviewee |
Question 1 |
Question 2 |
Question 3 |
Question 4 |
Question 5 |
Question 6 |
HRM |
Are you satisfied with the current training practices of the organization? |
What changes do you see in training and development practices? |
Any suggestion from friends that work in another company for training needs and competencies |
Would like to learn advanced business courses? |
What competencies do you want to upgrade to? |
Do skills sufficient to solve issues and challenges of your job role |
External Environment- PEST Analysis (Strategic Setting)
To understand the external environment constraints Pest Analysis can be conducted for the successful implementation of the organizational learning strategy of the organization (ABC Ltd). The organizational learning strategies require high investment hence, the outcomes should provide adequate returns for improving business revenues and overall economic development.To align the learning strategy of the organization with that of vision, mission, and goals, it is important to conduct internal and external analysis while planning prospects and communication to identified stakeholders
- Political – The Australian Rules and law support professional development amongst the workforce, hence learning strategies can be aligned with the corporate laws of Australia.
- Societal: The learning strategies with the organization should aim at reducing regional and societal development of Australia (like designing strategies for meeting the needs of different communities of the region.)
- Strategic Environment: The professional learning strategies within the organizational learning programs will create a competitive edge as skills and knowledge will be updated in alignment with market conditions and customer insights
- Economic: Local International R&D can be used for learning strategies. The aging population has increased competition hence, new generations have to be trained for overall.
- Technological: Technology in Australia has been developing for decades hence technological tools like e-learning, advanced ICT can be undertaken for the implementation.
Issues and Benefits
After conducting the external environment, internal environment analysis can be conducted through a SWOT analysis of the organization. Organizational learning strategy refers to the commitment of the organization towards the implementation of training. There might arise several issues as well as benefits associated with learning strategies.
Strengths and Weakness
The strengths and weakness of the organization (ABC Ltd) should be considered as they might impact training and developmental needs
Company: ABC Ltd |
Responsible Executive: HR manager and Line manager |
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Date: 09- 12-2020 |
Version: |
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Weakness |
Strengths |
Goals |
H/M/L |
Constraints |
Inadequate training place and curriculum |
Training plans for updating industry knowledge |
Update employee knowledge insights for improving workflow |
H |
High costs of training |
An obsolete curriculum that implies verbal and oral instructions |
Secured investments for including e-learning and incorporating activities for enhancing the knowledge |
Improving curriculum, incorporating e-learning in training and development strategies |
H |
All employees might not be comfortable learning through e-resources especially the mid-aged and aged population (if any) |
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Company: ABC Ltd |
Responsible Executive: HRM and Line managers |
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Date: 22-12-2020 |
Version: |
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Threats |
Opportunities |
Goals |
H/M/L |
Enablers |
Lack of investments due to economic disruptions |
Incorporating e-learning resources for managing training costs and profitability. |
Designing and implementing coaching strategies |
H |
Coaching and learning resources can be incorporated into the employee portal. The employee can attain guidance through online chatbots for completing the knowledge tasks |
Rising trends and development in Alternative Human capital |
Balancing the use of AI with that of human capital |
Reducing the costs of training and inefficiencies by applying AI and business analytics techniques |
M |
Use of AI should be done in nosiness analytics according to human capital can be aligned with organizational objectives and market conditions |
Training and Education needs for the future workplace
Organization |
ABC Ltd |
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Capability |
Number of staff to be trained per month |
Priority |
Target Audience Employees in numbers (Accounting) |
Selling |
Suppliers |
Contractors |
Competency |
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Business analytics |
15 |
High |
5 |
20 |
15 |
10 |
Behaviour |
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Team skills and co-operation |
20 |
High |
5 |
20 |
15 |
10 |
Conflict resolution |
20 |
High |
5 |
20 |
15 |
10 |
Other attributes |
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Ensuring high employee engagement |
20 |
High |
5 |
20 |
15 |
10 |
Effective communication skills |
20 |
High |
5 |
20 |
15 |
10 |
Workforce Segmentation
Organizational Units: NSW, Perth |
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Major Division |
Job Roles |
Goals |
Context Issues |
Accounts |
Accountant |
Overviewing costs and profits |
Managing financial operations |
Selling |
Sales executive |
Convincing customer to purchase products and services |
Aligning with customer needs |
Conclusion
The training and development needs of the employees should be met with market conditions, internal and factors, strengths, weaknesses, and threats. Organizational learning strategy refers to the commitment of the organization towards the implementation of training thus enabling measuring returns to meeting specific objectives. In recent times, organizations are considering implementing several learning strategies for addressing skills gaps, skills readiness, human capital, and other related capabilities.It is very important to attain high employee job satisfaction, work-life balance, catering to professional needs, and another aspect of the professional career of the workforce.
Reference List
Noe, R.A., and Kodwani, A.D., 2018. Employee training and development, 7e. McGraw-Hill Education.
Salas, E., Tannenbaum, S.I., Kraiger, K., and Smith-Jentsch, K.A., 2012. The science of training and development in organizations: What matters in practice. Psychological science in the public interest, 13(2), pp.74-101.