Effective RFP Development: Ensuring Successful Request Proposal writings Through Consumer Engagement
Question
Task: What are the key steps in developing an effective Request for Request Proposal writing (RFP) that meets customer expectations?
Answer
Developing an effective RFP involves in-depth market research and consumer involvement so as to secure accurate consumer feedback and expectations which can be used to improve future products (Porter-Roth, 2002). Poorly researched Request Proposal writings can easily result in serious complications where customer expectations are not met leading to failed or rejected project Request Proposal writings.
To improve Request Proposal writings success rates it’s important to request for Request Proposal writings which need to follow a well-defined research approach before they can be considered for further investigations. This makes it important to set Request for Request Proposal writing research guidelines which need to be followed before and while performing research and before preparing a Request Proposal writing (B, 2008). This is important due to the guidelines delivering fixed criteria which entrepreneurs, managers, and staff need to follow while developing Request Proposal writings and before their presentation.
In addition to ensuring the Request Proposal writings are effective, the organization can also be sure to secure up to date information from the consumer which can be used to develop new products which are better than those expected by customers (Hearn, 2003). This is critical since it ensures the customers are always suppressed and impressed with the products and services being delivered as they are above the customers’ expectations thus ensuring the customers remains happy.
Important steps to be followed while undertaking a Request for Request Proposal writing include
1. Identification of a problem
2. Benefits of resolving the problem
3. Deliverable
4. Success Rate and Criteria
5. Deadline, Plan and Approach and
6. Cost or Budget of the proposed solution
By observing each of the above steps while performing Request for Request Proposal writing the researcher will be able to identify important elements linked to the research problem. This will, in turn, allow the individual to develop a Request Proposal writing which addresses the problem the business is facing as well as any loopholes the proposed project may encounter.
By developing well defined and researched RFP that address the needs Assessment process, accurate Request Proposal writings can be developed ensuring every loophole has been addressed. This is best achieved by first identifying a problem by involving the company’s customers. This requires for one to one interactions with the customers so as to determine aspects which may require being addressed (How to Write a Request for Proposal, ND). This information can then be used as a foundation to develop a Request Proposal writing but must not only stop at solving the problem but delivering an added benefit to the customer.
Addressing the customer’s expectation as well as delivering an added value above their expectations helps demonstrate an organizations commitment towards customer satisfaction thus also helping retain customer confidence and retention.
Ensuring a Request for Request Proposal writing is well researched before presentation to the organization's heads and management helps improve the Request Proposal writing's chances of approval which will help reduce the number of points which may have been missed while presenting the Request Proposal writing (Thacker, 2010). This reduced further research requirement and helps demonstrate the researcher’s competence towards the Request Proposal writing successful implementation with the lowest number of queries or unaddressed points which may require further investigations at a later stage.
References:
B, P.-R. (2008). Introduction to Writing RFPs. A Guide to Effective RFP Development. Addison-Wesley: American Society of Civil Engineers.
Hearn, B. (2003). Working on a Tight RFP Deadline? Don’t Forget the Legal Niceties. Retrieved Feb 6, 2018, from mcmillan: http://www.mcmillan.ca/Files/WorkingOn1103.pdf
How to Write a Request for Request Proposal writing. (ND). Retrieved Feb 6, 2018, from Instructional Designs: http://www.internetraining.com/6art2.htm
Porter-Roth, B. (2002). Request for Request Proposal writing: A Guide to Effective RFP Development. Addison-Wesley.
Thacker, T. (2010). 4 Best Practices for a Successful Healthcare IT RFP Process. Retrieved Feb 6, 2018, from Becker’s HealthIT and CIO Review: http://www.beckershospitalreview.com/healthcare-information-technology/best-practices-for-a-successful-healthcare-it-rfp-process.html