Strategic account of Preston plant strategic control case study
Question: What is the Preston plant strategic control case study?How did the plant survive basis its quality-based principles? Which factors helped to bring the processing of the plant under control? Give a detailed account of the strategic consequences involved in the case study.
Overview of Preston plant strategic control case study
The present blog is related to the Preston plant strategic control case study, which is analyzed considering various questions.But, first, it is vital to understand the term Strategic control concerning the case study. The strategic control involved in managing the Preston plant is vital to its complete management strategy.Strategic control comprises monitoring and accommodating an organization’s long-term goals, resources and plans to ensure they correspond with its strategic vision. The activity helps the organization recognize the probable barriers and opportunities, set up performance metrics, and form strategic decisions that help it succeed in the highly competitive marketplace.With regular analysis and reviews, the organization’s management can evaluate the effectiveness of its strategic decisions and adjust its approach to attain its goals more accurately.
Question 1: Which quality-based principles helped preserve the Preston plant?
It is clear from the Preston plant strategic control case study that the plant survived due to the adoption of quality-based principles. The quality-based principles behind the survival of the plant are discussed below:
Quality improvement program:The management recognized the need for quality improvement in the plant and implemented a quality improvement program. The program helped to counter the issues faced in the functioning of the plant. The program involved finding out the underlying cause behind the problem, setting up quality control measures and imparting training to improve employee skills.
Involvement of employees:The quality improvement program could not be implemented without the active participation of the employees.The employees were trained to find out the main cause of the problem and recommend solutions. In addition, the responsibility helped build a feeling of ownershipamong the employees, who fully committed to improving the plant’s operations.
Collaboration with suppliers: To better the quality of the raw materials utilized in the operations of the plant, the management collaborated with the suppliers.As per the analysis of the Preston plant strategic control case study, the management provided training to its suppliers on quality control, which enhanced the quality of the raw materials used in the plant.The step helped to remove the defective products and improve the efficiency of the plant.
Establishment of quality circles:Quality circles are established to motivate employee participation in the quality improvement process. The principle was recognized by the management and applied in the plant. It also helped to find the primary reason behind the problem, recommend a solution and implement quality control measures.
Enforcement of total quality management (TQM):The management at the Preston plant enforced the total quality management principles.The TQM assisted in the steady improvement process, helped the plant carry out the quality improvement program, and ensured that quality continued to be a crucial priority.
After reading the blog on Preston plant strategic control case study, it is quite clear that the management adopted different quality-based principles to revive back the operations of the plant.The adoption of quality-based principles was a great decision on behalf of the management and the employees.
Question 2: What was done to control the plant’s processes?
The management adopted different initiatives to bring down the processes of the plant. Therefore, along with the quality-based principles, different initiatives helped to control the processes which are mentioned below:
Root cause analysis:To understand the fundamental causes behind the problems, the management implemented the root cause analysis approach. The analysis helped identify the primary reason behind the problems and apply relevant corrective measures.
Quality control measures: To continuously monitor the manufacturing activity, the management of the plant used several quality control measures, one of which was statistical process control.The measures helped to identify the quality issues at once and take appropriate actions to remove defective raw materials being processed in the plant.
It has already been discussed in this blog on the Preston plant strategic control case study that implementing the correct leadership approach is a significant step toward taking control of the production process. Both leadership style and control can decide the performance of any organization.Hence, bringing the processes within reach meant the organization could ultimately systemize its actions and make correct decisions.
When the processes were under the control of the management and the employees, it signified the development and application of correct knowledge management strategy.As per the analysis of the Preston plant strategic control case study, along with the control over the production activity and the period of information procurement, sharing and processing became faster and more effective.
Question 3:What were the benefits of gaining control over the processes?
Thebenefits of gaining control over the processes are discussed in this blog on the Preston plant strategic control case study.
Cost reduction: By having control over the operational process of the plant, costs related to rework, inspection and scrap were reduced. Adopting quality control initiatives and removing defective raw materials assisted the plant in staying away from waste and enhancing its efficiency.
Better revenue chances: Removing defective raw materials and bettering the quality of the product manufactured in the plant helped improve its reputation and attracted more customers.Many of these customers became loyal purchasers of the plant. Hence, the step improved the revenue chances of the plant.
Growth of new products: The up-gradation in the plant processes also assisted in developing new products.The added efficiency, cutting down of waste, and enhanced quality laid the foundation for the growth of new products to meet the customer’s needs.
Retention of worthy staff:The employees’ participation in improving the plant’s process enhanced their devotion towards reviving the plant. It helped retain the best employees committed to improving the plant’s process.It helped to lessen the turnover rate and maintain a consistent workforce on the plant premises.
Better connection with suppliers:The step to collaborate with the suppliers helped the management to chuck out the defective raw materials and improve the quality of the products. By doing this, the management tried to build a healthy relationship with the suppliers, which assured a trustable supply of good quality raw materials.
Question 4:Were there any strategic consequences behind gaining control over the processes?
Yes, there were several strategic consequences of the improvements made in the plant operations that are clear after studying the Preston plant strategic control case study. The organization’s enhanced reputation, better efficiency, and enhanced quality assisted in differentiating its products from its competitors. The plant successfully gained a competitive advantage in the market by developing new products and holding back the best staff.
Additionally, the better connection with the suppliers also assisted in ensuring that the plant had a continuous and quality supply of raw materials. As a result, it helped the plant reduce the risks of production delays and enhance the overall product quality.These factors assisted in bettering the financial condition and performance of the plant. It also helped to solidify its position in the market.
Question 5: Which benefits can you categorize as strategic?
Though statistical process control (SPC) is an operation-level technique, there are certain benefits of taking control over the processes of the plant that can be considered strategic.Benefits can be referred to as strategic when they can benefit an organization in the long run and enhance its performance and competitiveness.The strategic benefits of gaining control over the processes are discussed in the below section of this blog on the Preston plant strategic control case study.
Enhanced customer satisfaction: The plant improved Customer satisfaction after gaining control over its processes by removing defective raw materials and improving product quality.Customer satisfaction helps to make loyal customers in the long run.
Enhanced competitiveness: The enhanced efficiency and less wastage helped the plant to lessen the manufacturing cost and increase productivity.In the long run, it increased the plant’s competitiveness and made it more attractive to employees, customers and investors.
Enhanced reputation:The reputation of the products manufactured from the plant increased in the market. The quality attracted new customers and retained back the old ones.
Enhanced retention and employee morale: Making the employees a part of the decision-making process concerning control over the process helped the organization retain most employees and boost their confidence.It helped in reducing the turnover rate and improved productivity.
Enhanced supplier relationship: It is found from the Preston plant strategic control case study that the decision helped the management to enhance their relationship with the suppliers.The suppliers started to use high-quality raw materials, enhancing the products’ quality.
It can be concluded from this Preston plant strategic control case study that the organization used many techniques, including statistical process control (SPC), to bring back the process of the plant under control. Furthermore, as per the Preston plant strategic control case study, the management of the organization used many quality-based principles to enhance the operational process of the organization.
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