The health care sector in Australia is diligently controlled by the national government to ensure the quality medical treatment to every citizen. Only the candidates with proven medical efficiency are allowed to work in the health institutes of Australia. The candidate appointed as the medical staff should have a better understanding of the social conventions and customs followed by various cultural groups in the country. Ignorance towards it may develop conflict in opinion between the client and the medical team. 

The medical teams in health care centres of Australia are required to qualify the course of chcdiv001 to continue their medical profession. The course of chcdiv001 would enable the candidates to deal respectfully with the clients belonging from different cultural backgrounds, especially from the Aboriginal and Torres Strait Islander communities.

Aborigines and Torres Strait Islander people are one of the minority populations in Australia. This particular community has always been oppressed and kept away from the societal resources of education and health care. The government of Australia has taken several steps to enhance the quality of life of Aboriginals and Torres Islanders community.

What are the basic characteristics of chcdiv001 assessments?
There are certain parameters set under the assessment criteria of chcdiv001 to deem the candidate eligible for a job in a health care institute. The analysis would be based on the tasks assigned with the nature of work-based practical application which would reveal the competence of the person in the official environment. In the tasks assigned under the course of chcdiv001, the students are required to display their skills and knowledge regarding: –

1. Appropriate use of verbal and non-verbal communication techniques.
2. Reflect on the subjective opinion towards handling clients from diverse backgrounds.
3. Ability in solving the conflict in ideas between the medical team and patients because of cultural differences.
4. Identifying the requirement of people from different cultural backgrounds in multiple case studies mentioned under the assessment.
5. Awareness regarding cultural safety and competence.
6. Knowledge regarding the definition of diversity
7. Ethical background of working with culturally diverse coworkers.
8. After-effects of breaching the framework followed in an organization.
9. Social, Political, and Economic issues affecting the minority groups in Australia.
10. Impact of negative attitude towards the marginalized groups
11. Impact on the personal behaviour caused by following certain customs.

Performance Criteria

In short, all the major skills and knowledge is required from a nursing official to deal with patients from different social backgrounds. The concepts in chcdiv001 give special focus to deal with the behavioural approach towards the Aboriginals and Torres Strait Islanders Community. The course of chcdiv001 majorly consists of three types of assessments. The generic model of each type of assessment is described in the below section.

Assessment 1: Basic Conceptual Questions
The task could either be assigned as a group task or individual task by the tutor. Below is provided with a generic model of Assessment 1 task which is quite often asked in the chcdiv001 course.

A personal reflection on the beliefs followed in cultural and social values.

1. Approaches to be taken to season oneself in handling people from various cultural backgrounds. Specifically, note down the approaches which are very unusual to your normal thought process and personal beliefs.
2. How you came about recognizing the requirement of clients from different social backgrounds? Mention down the method by which you have garnered the knowledge regarding it.
3. Define non-judgmental practices. List down the factors which have the potential to affect it.
4. A friend outside of work once happened to meet you and came to know about the clients from the multicultural background you have to deal with on a daily basis. He enquires “How is it possible to handle the patients from the different cultural backgrounds?” Explain your answer.
5. What ensures is that your behaviour would not offend anybody at your workplace?

To answer Assessment 1, students should have in-depth knowledge regarding the community of Aboriginals and Torres Strait Islanders. The students should display the personal reflection regarding their experience while dealing with the social values followed by the Aboriginal and Torres Strait Islanders community. The theories related to the non-judgmental practices and their impact on personal behaviour could also be incorporated by the students in this assessment.

Assessment 2: Research Paper
By now, the student would have proven his objective knowledge regarding the subject by completing the Assessment 1 task of chcdiv001. In Assessment 2, the students are required to display their ability to research on a particular topic. The concepts of cultural awareness and completeness should be explored by the students on a wide basis in the Assessment 2.

By taking the context of your organization requirements into account, provide detailed answers for the questions provided in the below section.

1.What is Cultural Awareness? Describe how the concepts of Cultural confidence and cultural safety impacts the way you work.

Describe how the above-provided terms influence the way of your working.

The concept of diversity in the workplace should be given high significance while attending the research task in assessment 2. Various attitudes from the clients coming from different social backgrounds should be elaborately explored in this section. The answer should be drafted in such a way that the audience would be enlightened about the role of cultural history in shaping personal attitudes.

The student should take various dimensions of diversity in Australia while attending the Assessment2. The elaboration should be done by relying on the impact created by these factors in the life of Aborigines and Torres Strait Islander people. The potential factors are Social, Economic, Cultural, and Political.

By conducting Assessment 2, the students are allowed to explore the crucial characteristics of diversity which are prominent in the indigenous groups of Australia. Assessment 2 requires the student to focus on the discrimination and seclusion faced by the minority group in society.

Assessment 3: Simulation
It is the awareness of the student in the real-time scenario that is assessed by the task of assessment 3. The tasks in the course of chcdiv001 are crucial since both the theoretical knowledge and decision-making capacity of the student is evaluated. We have provided multiple scenarios in the below section.

Scenario 1
Mohammad is an 87-year person and is always observed to be depressed and gloomy. He follows the customs of the Muslim community very stringently and seeks to pray 5 times a day and try to visit the mosque every Friday on a punctual basis. He is very particular about the food he eats and only wants to consume halal meat. He is very suspicious about the food he is supplied within the health care centre. Medical officials have often reported that he is skipping his meals regularly. It is further deteriorating his medical condition. How to deal with this condition without hurting the sentiments of such clients?

Record your response by marking a tick on the appropriate column.

You will have to attend this task from the perspective of the medical staff who is attending the case of Mohammad. The answer should be attended by relying on the theories of Aborigines and Torres Strait Islander communities.

Scenario 2
Both Mrs Jones and Mr Scott Morrison are admitted to the same health care centre. Whereas Mr Scot is the staunch supporter of the Liberal party, Mrs Jones strictly opposes the political idea of the Liberal party. It is a regular occurrence that both of them enter into arguments at the lunch intervals because of their contradictory political views. Mr Scott often crossed the official behavioural principles. The aggressive attitude of Mr Scott had often made Mrs Jones rush out of the dining area in contempt. What stance could you take in this situation to manage the behaviour of both Mrs Jones and Mr Morrison?

Record your response by marking a tick on the appropriate column.

This scenario could be effectively used by the students to display their decision-making ability. You have to refer to all the information provided in the mentioned scenario. The subjective outlook of a scenario could be described in the assessment 3.

The answer for both the scenarios should be provided in academic format by strictly abiding by the details provided in the scenario. Students should be sure that all the theories related to Aborigines and Torres Strait Islander communities are implied while attending the questions under a given scenario. The evaluator should be convinced that you have a detailed knowledge of the preferences and customs of Aborigines and Torres Strait Islander people.

Points to be noted while drafting the CHCDIV001 assignments
There are some focus points to be noted while drafting the assignments under the course of CHCDIV001. Assure the below-given checklist before submitting the final copy for CHCDIV001 assignments.

• The audience should be enlightened with various preferences of various minority groups (especially Aborigines and Torres Strait Islander communities).
• It is based on the subjective perspective of the students that the question in each assessment should be drafted upon. This simply implies that the students have to mention their personal biases towards cultural and social biases. The elaboration of the biases would only be effective if the students are aware of their own limitations.
• While answering the question in each assessment, students should display the clear transfer of instructions to the patients. The effective display of respect, along with the effective implication of non-verbal communication towards the diverse communities, would help you in scoring high marks in CHCDIV001 assessments. Discussing the impact of non-verbal communication techniques would be more appropriate when the context of patients with language barriers is discussed.
• The acceptance of cultural diversity will only be appreciated if the concepts of diversity and inclusiveness are valued by the student.

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