A person could not sustain in a society without retaining effective communication techniques. The process of communication is a very basic one in the day to day life of a person. In instances like leadership, the significance of communication increases profoundly.
The process by which a person tries to convey information via various methods like writing, speaking, body movements, etc. is termed as communication. The communication often happens between a sender and a receiver. The quality of communication is ascertained by its ease to be understood by the receiver. The mode of communication will be considered inefficient if the receiver has to invest a lot of effort to understand the message conveyed by the messenger. The implication of the communication techniques helps it to convey the intended message in a very effortless way. Communication should be clear so that the conveyed message should not be misinterpreted by the receiver.
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We have discussed some of the communication techniques in this article which would majorly benefit the students who have selected mass communication and journalism as their core course subject in the graduation program. The international students who are struggling with their communication skills could also utilize this article for personality development.
What are communication techniques?
The term communication signifies the process by which a message is transferred from one person to another person. To enhance the quality of communication, various communication techniques, need to be applied by the individual.
Various kinds of communication
The mode of communication could be majorly classified into five kinds:
1. Verbal communication: The oral form of communication could be classified under the verbal communication. It is the most common form of communication since the transfer of ideas is done via sounds. The higher degree of simplicity and convenience in verbal communication makes it a popular mode of communication among the people.
2. Interpersonal communication or Non-verbal communication: The nonverbal mode of communication comes second in the case of popularity. It is a bit complex method of communication since the receiver has to focus on the gestures, appearance, and body language of the person present before them. The receiver is required to decode the hidden message by observing these traits.
By mastering the concepts of interpersonal communication, students could improve their body language. It would help the students in improving their personalities even at the initial stage of their academic career.
In the case of official presentations, interviews, speeches, etc. the concepts of non-verbal communication are frequently implied. Even the body movements like leaning back on the chair, sweating profusely, yawning, style of walking, etc. convey a lot about the state of mind of a person. Whereas walking sluggishly represents the lack of confidence in a person, leaning back while sitting on the chair represents the disregard towards the confronting person.
3. Written Communication
The written form of communication is a very ancient one, and its origin could even date back to the origin of human civilization. It is the written form of communication that has made possible the flow of messages throughout generations. The formal style of writing is losing its significance because of the increased use of social media platforms like WhatsApp and Facebook. Students should master the written communication techniques to discern between the occasions where the formal and informal language should be used appropriately.
4. Visual Communication
The frequent innovation in science and technology has made visual communication a very popular mode of communication in the world. The advertisements for commercial products are majorly in the form of visual communication. The world is full of advertisements since even a trivial product is promoted through large visual campaigns. The use of visual communication techniques enables companies to effectively conducting their marketing campaigns. The human mind could be easily convinced by the use of visual communication techniques.
Some of the major tools used in visual communications are listed below: –
· Vide resumes · Illustrations · Presentation · Typography |
· Animation · Colours · Advertisements · Logos |
The significance of communication techniques in day to day life
The life of a person would get quite difficult if the person has limited communication skills. From a formal interview to even a small negotiation in the market place, a person is required to display advanced communication skills. Usual communication techniques would not be sufficient in demanding situations like job interviews. Efficient communication between two parties could only be conducted if the non-verbal form of speech is well utilized with the verbal mode of communication.
Achieving professional ambitions would be very difficult if the person lacks knowledge regarding communication techniques. The lack of communication skills would reveal the flaws in an individual’s personality when he is present in a social gathering. Mastering the communication techniques would save your face in such future instances. We recommend our readers to develop good communication skills to ensure good professional progress in their future life.
Benefits of implying the communication techniques in daily life
A surge in confidence level
The command over better communication skills would boost your confidence to a very high level. The person who is facing the problem of stage fright could easily overcome it by focusing on various communication techniques. Implying the advanced communication skills in your daily life would help you in securing higher achievements, both personal and professional.
Surge in income
Better command over communication skills would help you to express your wisdom and ideas in a very effortless and charming manner. There is a high demand for such candidates in the job market, and hence you could thus acquire a suitable and high paying job by focusing on better communication techniques.
Effectively tackling the hindrances in personal and social life.
The clarity in conversation is very important to avoid any sort of misinterpretation in your statements. Good knowledge of communication techniques would enable you to handle the problems in a much calmer and efficient way.
Your non-verbal communication may contradict the ideas you have conveyed through verbal communication. Hence, we strongly recommend you to master the implication of appropriate non- verbal communication technique along with the verbal communication to avoid any sort of altercations.
What are the different types of communication techniques?
Let us discuss various communication techniques that would help you in enhancing your communication skills.
Maintaining the sense of humor
The display of humor would ease the mind of your audience. It would be very hard to convey a message to the concerned and annoyed audience. The tool of humor would enable the person to maintain the interest of the audience throughout the conversation or speech. It should be noted that the jokes are not inappropriate to the situation. It would be very insensitive if a person cracks adult jokes while attending a funeral. The same jokes may be well accepted if the audience is in a bar or a restaurant. Hence, we expect some common sense from behalf of the readers while introducing humor in their conversation.
Being Quiet
Try not to interrupt the person before you and listen to the ideas he is trying to convey. It would help you gain more knowledge about the context your friend or colleague is talking about. We recommend our readers to slowly master this technique since remaining quiet at inappropriate points of conversation would convey that you are not interested in the talk.
Honesty
The conveyed message would be accepted by the audience only if they trust the speaker. It is the lack of honesty in the speech or the conversation that generally creates suspicion among the audience. Try to garner the trust of the audience and avoid pompous statements in your conversations. Never give much importance to your achievements in the conversation. Value the efforts made by others and try to appreciate people whenever needed.
Before presenting a lie in front of the audience, the speaker should introspect whether making a false statement is necessary. Only take such grave measures when it is inevitable.
Be Interrogative
You have to engage yourselves in the conversation with questions if you want to extract maximum information out of a person. The narration from a person’s point of view would not be efficient enough to make a crucial decision. Hence the interrogative approach should be taken to ensure the maximum transfer of information.
Don’t flood the person with a lot of questions. Try to ask questions at regular intervals. Try to use the open-ended and close-ended questions while implying this approach.
Open-ended questions – Implication of the open-ended questions in the conversation would help to extract the information from a broader perspective. The opposite party would provide a detailed description of this form of interrogation.
Close-ended questions – The mode of interrogation is implied when very brief information is required to be extracted from the opposite party. The answer would be objective (mostly Yes or No). If you are running out of time, then it is more appropriate to imply close-ended questions in your conversation.
Smile
Greet the audience or the opposite party with a smile. The gesture would imply that you are interested in a conversation with them. People always prefer a pleasant approach rather than a hostile attitude. The gesture will backfire if the audience perceives it as a fake or sarcastic one. Try to convey an honest smile so that you could set a sociable platform for communication.
Listen
The exchange of ideas would not happen if the engaged parties in a conversation lack listening skills. We recommend our readers to listen to what another person is trying to say. Don’t try to interrupt and reply only when the person has conveyed his message. It is only by providing an appropriate and relevant reply that quality communication could be carried out.
Appropriate use of language
Have a better understanding of your audience before delivering a speech before them. Try to use the language in which your audience is most comfortable with. Don’t just throw away your arguments and try to support them with some valid proofs. It would make the audience appreciate your arguments. The use of collective pronouns like we and us instead of I and You would help the speaker in increasing the engagement from the audience.
Have an open attitude towards the feedback
It is one of the most important communication techniques and conducting good communication would be difficult in its absence. The speaker should imply such an attitude in his communication that the audience would feel free to provide honest and valuable feedback. The speaker should not get offended by negative feedback. The speaker should learn from the criticism and try to better it in the next chance.
Large scope for questions is created by the constructive exchange of feedbacks. The answers to the questions clear out the existing suspicion and thus minimize any chance of misinterpretation.
Be enthusiastic
The lack of interest always dulls down the conversation between the engaged parties. It would be very hard for a person to convey his ideas to the opposite party who is very impassive in the conversation. Nobody likes to speak with a person who is yawning and lethargic in the conversation. Try to participate actively in the conversation and imply interpersonal communication skills so that the audience would get a positive vibe.
Observation
The factor of observation should be taken by the people who seriously want to engage in an interesting conversation but lack communication skills. By keeping yourselves in the company of good orators and observing skilled communicators, you would easily figure out the skill to incite interest in others.
The communication skill is of great significance to the students since it is very crucial while taking part in a group discussion or debate. This approach would help you derive a method to put your arguments in front of the audience in the best possible way.
Generate a reading habit
The frequent use of new social media platforms has made the new generation ignorant of formal languages. You could develop a good writing style by reading a lot of books. Try to read magazines, novels, poems, stories, etc. The habit of reading books would substantially improve both your verbal and written communication skills.
Keep on learning
People often stop learning when they master a particular skill. We recommend our readers to update their communication skills at regular intervals to avoid any sort of stagnation in their skill sets. Never stop learning and update yourselves with new knowledge evolving in the field.
Communication techniques which are implied in the medical healthcare
The implication of communication techniques is very crucial in the field of medical healthcare. It is the nurses who are required to maintain a positive relationship with the patients throughout their professional careers. An amiable environment would accelerate the recovery of the patient from illness. Below are some of the communication techniques utilized by nurses while attending patients in healthcare centres.
Recognition Therapy
The nurses take an approach of appreciating the patients whenever they make slight progress in their medical condition. The active participation of the patient in the treatment process is appreciated with a positive response. It would encourage patients to reduce reliance over the medical staff for activities like period consumption of medication. Recognition therapy could be frequently seen in the psychological treatment of the patient with a significant behavioural disorder.
Active listening
Nurses are required to actively listen to the information provided by the patient in the phase of diagnosis. Missing out even a minor symptom would affect the conclusion of the diagnosis. The patients should feel relaxed in the presence of nurses; otherwise, it would be very hard to extract the information which they are uncomfortable to talk about. The nurses are required to imply appropriate interpersonal communication techniques like maintaining eye contact, lean towards the patients, appropriate facial gestures, etc. Making the client feel important is one of the major principles of the hospitality industry.
Never Interrupt
Nursing officials are bound to display silence while the patient is talking. The approach would initiate the patient to think further and provide extra information about their present biological condition. In this mode of communication, the patients are encouraged to break the silence and initiate a new conversation.
Being empathetic
It is only by an empathetic approach that the thought process and real agony of the patient would be understood by the medical team. The real situation of the patient could only be understood by the nurses if they have an empathetic approach.
Touch Therapy
By the appropriate way of touching, nurses could calm down the anxious patients. By the implication of touch therapy, the patients would feel like home in the health care institutes. Many medical researchers have ascertained that touch therapy could fasten the health recovery of patients.
Providing hope to the patients
Most of the patients are in a hopeless and pessimistic stage when they are admitted to the healthcare institutes for treatment. The patients should display a strong and pessimistic mindset during the treatment. Treating a distressed patient is a very difficult task rather than treating an enthusiastic patient.
Conclusion
We have discussed in this article that the process of communication is very crucial for a person. Without the transfer of information, the person would get isolated in society. It is upon the communication skills possessed by the people that their personality is assessed. There are a lot of communication techniques which are implied all over the world. We have just focused on the communication theories which are frequently used in business leadership and the nursing profession. We hope that this article was quite helpful to you. Thank you.
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